
Frequently asked questions
Q: What is the turnaround time for custom art at Pencil Sketch Studio?
A: The turnaround time for custom art at Pencil Sketch Studio varies based on the complexity and size of the piece. Smaller projects usually take 7-10 business days, while larger, more detailed designs can take 2-4 weeks. We prioritize quality and attention to detail in every piece. If you have a specific deadline or urgent request, please contact us directly, and we'll do our best to accommodate your needs.
Q: What is the process for working with Pencil Sketch Studio?
A: Working with Pencil Sketch Studio is a seamless process designed to bring your artistic vision to life. Here's how it works: 1. Initial Consultation: Contact us via our website or call our studio to discuss your needs, ideas, and preferences. 2. Quote and Agreement: We provide a quote and project timeline based on the consultation. Once approved, we send a detailed agreement outlining the scope, costs, and deadlines. 3. Concept Development: Our artists create preliminary sketches or concept designs for your review and feedback. 4. Revisions and Approval: We refine the artwork based on your feedback until you are completely satisfied. 5. Finalization and Delivery: The approved design is finalized and delivered in your desired format. 6. Follow-Up: We follow up to ensure you are happy with the final product and offer further adjustments or services if needed. Our commitment to quality and client satisfaction ensures a rewarding experience.
Q: How does Pencil Sketch Studio handle shipping and delivery costs?
A: Pencil Sketch Studio offers various shipping methods to ensure your art pieces arrive safely and promptly. We use USPS, UPS, and FedEx for both domestic and international shipments. Shipping costs are based on the size, weight, and destination of the package. For domestic orders, you can choose from Standard Shipping (5-7 business days), Expedited Shipping (2-3 business days), and Next-Day Shipping. Standard Shipping starts at $5.99, Expedited at $12.99, and Next-Day at $24.99. International shipping rates vary by country, with standard delivery taking 7-14 business days. Customers are responsible for any customs duties and taxes. To see exact shipping costs, add your items to the cart and proceed to checkout. We strive to ensure your artwork arrives in perfect condition.



